1. Information we collect
When you submit an inquiry we may collect your name, email, phone, company, city or market, project notes, and any files or preferences you choose to share. We also collect basic technical data such as browser type and pages visited for site performance.
2. How we use information
We use your information to respond to sample and specification requests, coordinate showroom visits, improve our website, and—only when you opt in—send design inspiration relevant to clay masonry projects.
3. Sharing
We do not sell personal information. We may share data with service providers who host email, analytics, or logistics under confidentiality obligations, or when required by law.
4. Retention
Inquiry records are retained as long as needed to support your project relationship and meet legal or accounting requirements, then deleted or anonymized.
5. Security
We apply reasonable administrative and technical safeguards. No internet transmission is perfectly secure; please avoid sending sensitive payment data through general inquiry forms.
6. Your choices
You may request access, correction, or deletion of personal information by contacting [email protected]. You may also unsubscribe from optional marketing emails at any time.
7. Updates
We may revise this Privacy Policy and will post the updated version on this page with a revised effective context as needed.